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Customer Service Customer Service Customers have always been the driving force behind GCM’s relentless pursuit of improvement and the ultimate goal we strive for. We understand that it is only through continuous commitment and mutual support that we can maintain a close, enduring connection between GCM and our clients. For the past fifty years, GCM

Supplier Management Supplier Management To enhance innovation and R&D capabilities, GCM continually advances R&D technology, equipment capacity, and efficiency across all product lines. At the same time, we are committed to local procurement and green procurement, demonstrating our proactive actions in these areas. Short-Term Goals: GCM focuses on maintaining supplier quality, delivery times, and quantities

Product Quality Product Quality Our company is committed to enhancing quality management standards. Through a comprehensive quality assurance process, we collaborate with relevant departments to develop and implement internal product development procedures and policies, ensuring stable product quality. To achieve these goals, we have established related operational methods, including finished material storage and handling guidelines,

Quality Key Issues & Policy Goals Key Quality Issues & Policy Goals Key Issue – Product Quality and Safety Key Issue – Customer Service

Innovation Management & R&D Innovation Management and R&D GCM continuously integrates innovative elements into its products and services. In addition to enhancing the quality of our core products, we actively invest resources in developing diverse new business opportunities, carrying forward our 50-year brand spirit.To strengthen competitiveness and meet customer needs, GCM will continue to invest