GCM Privacy Policy

Last Updated: 2025.04.23

Welcome to the website of Great China Metal Industry Co., Ltd. (hereinafter referred to as “the Company” or “we”). We value your personal data and are committed to protecting your privacy. This Privacy Policy (hereinafter referred to as “this Policy”) is established in accordance with the Taiwan Personal Data Protection Act (“PDPA”), the EU General Data Protection Regulation (“GDPR”), and other applicable laws and regulations to explain how we collect, process, use, protect, and manage your personal information.

1. Methods and Types of Data Collection

When you use our website or interact with us, we may collect your personal data through the following means:

(1) Data you provide voluntarily:
Form submission: When you contact us or fill out forms on this site, you may provide your name, email address, phone number, company name, job title, address, or other information you choose to share.

(2) Data collected automatically:
Cookies and similar technologies: When you browse this site, we may use cookies, web beacons, pixel tags, local storage, and similar technologies to automatically collect information such as browser type, operating system, IP address, device details, visit duration, click records, referring sites, and language preferences. These technologies may be used for site analytics (e.g., Google Analytics), user preference storage, and third-party marketing tools (e.g., Meta Pixel).

Usage records: We track your use of the site, including IP address, pages visited, time spent, and click behavior, primarily for performance analysis, service optimization, and security monitoring.

2. Purposes and Legal Basis for Data Use

We process your personal data only for the purposes outlined below and based on applicable legal grounds:

• Providing requested services and information: To respond to inquiries, process requests (e.g., send catalogs, provide quotations), or deliver electronic materials.
• Improving user experience and functionality: To remember your preferences and enhance site navigation and content display.
• Analyzing website performance: To understand how users interact with the site (e.g., popular pages, traffic sources) and optimize content accordingly.
• Marketing and communication: With your explicit consent, to send you marketing materials about our products, services, events, or related industry information.
• Security and compliance: To maintain site security, detect and prevent fraud or misuse, and comply with legal obligations or valid government requests.

3. Cookie Usage

We use cookies to enhance user experience and provide personalized services. Cookies are small text files stored in your browser.

(1) Types of Cookies:

• Necessary Cookies: Required for core site functionality such as secure login and navigation. These cannot be disabled.
• Preference Cookies: Store user settings such as language and font size to ensure a consistent experience.
• Analytics Cookies: Used with tools like Google Analytics to collect anonymous data for understanding user behavior and improving the site.
• Marketing Cookies: May be set by us or third parties (e.g., Meta Pixel, Google Ads) to track browsing activity across sites and deliver relevant ads.

(2) Cookie Management: Non-essential cookies (preferences, analytics, marketing) are only activated with your consent. You may manage, modify, or withdraw your consent at any time via our cookie management tool (if available) or through your browser settings. Disabling certain cookies may affect your experience on the site.

4. Data Sharing and Third Parties

We will not sell, rent, or improperly disclose your personal data to unrelated third parties. However, we may share your information under the following circumstances:

• With your explicit consent: You will be informed of the recipient and purpose beforehand.
• With service providers: Trusted partners may be engaged to assist with services, including:
  – Website hosting and maintenance
  – Cloud storage providers
  – Data analytics platforms (e.g., Google Analytics)
  – Email delivery platforms
  – Marketing tracking services (e.g., Meta Pixel)
  – Payment processors (we do not store full credit card numbers)
  – [Other relevant third-party categories]
  These partners are required to maintain confidentiality, use your data only for the contracted purpose, and implement appropriate security measures.
• Legal obligations: We may disclose your data if required by law, regulation, court order, or lawful government request.
• To protect rights and safety: If necessary to protect the rights, property, or safety of the Company, our users, or the public.

International Data Transfers: Some third-party services we use (e.g., Google Analytics, cloud providers) may be located outside Taiwan (e.g., in the United States). Where applicable, we ensure such transfers comply with the PDPA and GDPR requirements.

5. Your Rights

You have the following rights regarding your personal data:

• Request access to or copies of your data
• Request corrections, supplements, or deletion
• Withdraw consent or restrict processing
• File a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided at the end of this policy. For your protection, we may ask you to verify your identity before processing your request. We aim to respond within one month, though complex cases may require additional time, in which case you will be informed.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These include, but are not limited to:

• SSL/TLS encryption for data transmission
• Access control mechanisms
• Regular security audits
• Staff training on data protection

However, internet transmission is not 100% secure. While we strive to protect your data, we cannot guarantee absolute security. By using this site, you acknowledge the inherent risks of online data transmission. In the event of a data breach, we will take appropriate actions in accordance with applicable laws and notify you and the relevant authority if required.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined above, comply with legal obligations (e.g., accounting, tax laws), or resolve potential disputes. Retention decisions are based on:

• Purpose and necessity
• Duration of your relationship with us
• Legal retention requirements
• Statute of limitations or investigation needs

After the retention period expires, we will securely delete or anonymize your data.

8. Policy Updates

We may update this policy in response to changes in laws, technology, or business needs. Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. If significant changes occur, we may provide additional notice (e.g., on our homepage or via email). Your continued use of our services after a revision indicates your agreement with the updated policy.

9. Contact Us

If you have any questions, suggestions, or wish to exercise your data rights under this policy, please contact us:

Company Name: Great China Metal Industry Co., Ltd.
Phone: +886-2-2901-5153
Address: No. 533, Sec. 3, Mingzhi Rd., Taishan Dist., New Taipei City, Taiwan

We will respond to your inquiry as soon as possible.